This Privacy Policy explains how Recreio Célebre collects, uses and protects personal data when you contact us through the website, contact form, email, phone or WhatsApp.
1. Data controller
The controller of your personal data is Recreio Célebre.
For privacy-related questions or to exercise your rights, you can contact us at nunofilipegabriel@gmail.com or by phone/WhatsApp at +351 932 046 230.
2. What data we collect
When you use the website contact form, we may collect the following data:
- Name
- Phone / WhatsApp
- Type of service requested
- Preferred date
- Number of people
- Message and any other information you voluntarily provide
3. How we use your data
Your data is used only to:
- Respond to information and quote requests
- Plan and organize tours, transfers or private transport
- Contact you about your trip
- Protect the form against spam and abuse
4. Legal basis
We process your data based on your pre-contractual request or our legitimate interest in responding to commercial enquiries related to our services. Where applicable, processing may also be based on the consent you give by submitting the form.
5. Data sharing and service providers
We do not sell your personal data. We may use service providers that help us operate the website and receive contact requests, including:
- Email delivery service, to forward contact requests
- Cloudflare Turnstile, to protect the form against bots and spam
6. Data retention
We keep your data only for as long as necessary to respond to your request and, if a commercial relationship follows, for as long as needed to manage that relationship and meet legal obligations. Requests with no follow-up are deleted or anonymized within a reasonable period.
7. Your rights
Under the General Data Protection Regulation (GDPR), you may request:
- Access to your personal data
- Rectification of inaccurate or outdated data
- Erasure of your data, where applicable
- Restriction of or objection to processing
- Data portability, where applicable
8. Security
We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss or misuse. However, no transmission or storage system is completely secure.
9. Cookies and similar technologies
The website may use technologies that are essential for its operation and for the security of the contact form, including Cloudflare Turnstile verification. These technologies are not used for behavioral advertising.
10. Contact and complaints
To exercise your rights or ask questions about this policy, contact us at nunofilipegabriel@gmail.com.
You also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD) at www.cnpd.pt.
11. Changes to this policy
We may update this Privacy Policy whenever necessary to reflect legal, technical or operational changes. The date of the latest update will be shown at the top of this page.